Last updated: 8 September 2026
1. Email
Write to [email protected]. It is the only address we use, a person reads it, and replies usually take two to three business days.
Browser play and app play are treated as one subject here, separated only where it matters: storage, permissions and updates.
2. What to include
Name the page, quote the sentence, and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault first time.
3. What we cannot help with
Anything inside a casino account — deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems.
4. Privacy requests
Answered within the statutory period. Write from the address you used originally where possible, so the correspondence can be found without further details.
Where this page and an operator's terms disagree, the operator's terms govern your account.